Answers to popular questions about hiring a hot tub

The simple answer is no. Because it can take 5-8 hours to heat the hot tub the minimum hire period we offer is 4 days.

No deposit is required. You can pay for your hire package when we arrive on the delivery day.

We cover Sunderland, Newcastle and Durham. It may also be possible to hire to your address, please contact us to inquire. 

Each our hot tubs require a flat, level garden space of at least 7ft by 7ft, which is around 2 x 2 meters. This can either be grass, decking or a patio.

If you have a side entry around the house we need a width of 30 inches to transport the hot tub through into your back garden. For houses without external access, we can usually transport the hot tub through your house, subject to you having standard size doorways and minimal obstructions.

The hot tub can be either cold water or warm water filled. If you have an outside tap we will simply connect a hose and fill the tub. Don’t worry if you don’t have a garden tap, we can use an internal one (kitchen or utility room for example) and fill via an extension hose.

Filling with cold water it can take up to 5-8 hours to heat to the desired temperature. A hot water fill is naturally faster, usually 2-4 hours.

No, we provide you with a thermal cover to keep it insulated when not in use and overnight. In order to maintain a constant temperature, the hot tub needs to be connected to a 13 amp electricity supply.

Our hot tubs are high-quality devices and very safe to use. To counteract any potential threat of water and electricity, we supply a residual safety device (RCD). An RCD is a sensitive safety device that switches off electricity automatically to prevent the water from becoming electrified.

Each hire receives a chemical and water testing kit. We’ll guide you through how to use these when we deliver the tub so you can make regular checks throughout your rental. If at any stage you’re unsure about the water quality, please contact us and we will provide the necessary assistance to ensure you can enjoy the hot tub safely.

If you’ve over 18, have a garden with a 7ft x 7ft flat area (slightly more than 2 x 2 meters), a standard cold water tap, and a standard 13 amp socket there is a 95% chance you can hire a hot tub. To check eligibility submit our contact form.

Yes. After we collect the tub from the hire it undergoes an extensive cleaning programme. . The entire surface of the tub will be cleansed and the filtration system will be sanitised. This level of cleaning is advised by the Health & Safety Executive.

The Orbis hot tub can fit 4/5 adults, whereas the Quatro hot tub can seat 6/7

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